Note
This module covers how to communicate about contracts and payments. It is not legal advice. Consult qualified counsel for legal questions.
Contracts and payments are where good relationships are tested. A document that arrives without warning, a payment term that feels one-sided or a compliance clause that sounds like an accusation can slow a deal or end it. This module shows you how to talk about terms, payments and compliance in a way that is clear, fair and respectful. It focuses on the conversations around the documents, not on the legal content of the documents themselves.