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Apology for a misunderstanding

Channel
Email
Use when
Something you said or wrote was misread and has caused concern.

Tip: Take responsibility for your part without blaming the partner, then follow up with a call.

Fill every field before you send. Remove any line that does not apply, rather than leaving a field empty. Adjust the greeting to the time of day where your partner is.

Fill in the details

Details you enter are remembered on this device for your next template.

The partner's title, for example Mr., Mrs., Dr., Engr., Barr., Chief or Alhaji.
The partner's surname. Use first names only after the partner invites you to.
The subject you discussed or will discuss, in a few words.
What you meant to say, in one or two plain sentences.
Your full name.
Your company name.

Preview

Subject: My apologies

Dear {{PartnerTitle}} {{Surname}},

I am sorry for the misunderstanding about {{Topic}}. I did not express myself clearly, and I regret any concern or inconvenience this may have caused you and your team.

What I meant to say was: {{Clarification}}

I value our relationship very much. I would be grateful for the chance to speak with you, so that I can understand your view and make sure we understand each other.

With sincere apologies and warm regards,

{{MyName}}

{{MyCompany}}

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From DealDialect (dealdialect.com) by Ayomide Adeyeye, licensed CC BY 4.0.