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Checking in after silence

Channel
Phone script
Use when
Several weeks have passed without a reply and you want to reconnect personally.

Tip: Silence is often not a refusal. A personal call shows that the relationship matters to you.

Fill every field before you send. Remove any line that does not apply, rather than leaving a field empty. Adjust the greeting to the time of day where your partner is.

Fill in the details

Details you enter are remembered on this device for your next template.

The partner's country or city, for example Nigeria or Accra.
The partner's title, for example Mr., Mrs., Dr., Engr., Barr., Chief or Alhaji.
The partner's surname. Use first names only after the partner invites you to.
Your full name.
Your company name.
The partner's company name, spelled exactly as they write it.
The product or product line under discussion.

Preview

Before the call: check the time in {{Market}} and call during working hours.

Greet: "Good morning, {{PartnerTitle}} {{Surname}}. This is {{MyName}} from {{MyCompany}}. How are you, and how is your family?"

Reason: "It has been some time since we last spoke, and I wanted to check in with you personally."

Ask: "How are things at {{PartnerCompany}}? Is our proposal for {{Product}} still of interest, or has anything changed?"

Listen: Let the partner explain fully. Do not push for a decision.

Offer: "If anything in the proposal needs adjusting, I would be glad to look at it together."

Close: "Thank you for your time. I will send a short note to confirm what we discussed."

7 fields still to fill in.

Check this in Message Check

From DealDialect (dealdialect.com) by Ayomide Adeyeye, licensed CC BY 4.0.