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Payment reminder (second)

Channel
Email
Use when
A first reminder has had no reply and payment is still outstanding.

Tip: Call as well as writing. If the delay continues, involve senior contacts respectfully, and consult qualified counsel before any formal step.

Fill every field before you send. Remove any line that does not apply, rather than leaving a field empty. Adjust the greeting to the time of day where your partner is.

Fill in the details

Details you enter are remembered on this device for your next template.

The invoice number.
The partner's title, for example Mr., Mrs., Dr., Engr., Barr., Chief or Alhaji.
The partner's surname. Use first names only after the partner invites you to.
The date of your first reminder.
The invoice amount.
The currency of the price and payment, for example USD.
The date a payment or commitment was due.
Your full name.
Your company name.
Your phone number with the +1 country code; add WhatsApp if you use it.

Preview

Subject: Invoice {{InvoiceNumber}}: follow-up

Dear {{PartnerTitle}} {{Surname}},

I hope you are well. I am following up on my message of {{ReminderDate}} about invoice {{InvoiceNumber}} for {{Amount}} ({{Currency}}), which was due on {{DueDate}}.

We have not yet received the payment. Could you kindly let me know the expected payment date, or whether there is an issue we should resolve together?

I would welcome a short call to discuss. I value our partnership and want to make sure everything is in order for both of us.

Kind regards,

{{MyName}}

{{MyCompany}}

{{MyPhone}}

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From DealDialect (dealdialect.com) by Ayomide Adeyeye, licensed CC BY 4.0.