Skip to content

Reply to an inbound inquiry

Channel
Email
Use when
A company in the market has contacted you about your products.

Tip: Reply promptly and personally. Before you send samples or goods, verify the company as you would any new partner.

Fill every field before you send. Remove any line that does not apply, rather than leaving a field empty. Adjust the greeting to the time of day where your partner is.

Fill in the details

Details you enter are remembered on this device for your next template.

The product or product line under discussion.
The partner's title, for example Mr., Mrs., Dr., Engr., Barr., Chief or Alhaji.
The partner's surname. Use first names only after the partner invites you to.
Your company name.
The partner's company name, spelled exactly as they write it.
Your full name.
Your job title, for example Export Manager or Owner.
Your phone number with the +1 country code; add WhatsApp if you use it.

Preview

Subject: Re: Your inquiry about {{Product}}

Dear {{PartnerTitle}} {{Surname}},

Thank you very much for contacting {{MyCompany}}, and for your interest in {{Product}}. It is a pleasure to hear from {{PartnerCompany}}.

So that we can give you the most useful information, may I ask a few questions?

1. Which products or models are you most interested in?

2. What quantities do you expect to need?

3. Who else at {{PartnerCompany}} should we include in our discussions?

I would also be glad to arrange a short call to learn more about your business. Please let me know a time that suits you.

Warm regards,

{{MyName}}

{{MyRole}}, {{MyCompany}}

{{MyPhone}}

8 fields still to fill in.

Check this in Message Check

From DealDialect (dealdialect.com) by Ayomide Adeyeye, licensed CC BY 4.0.